4 Ways to Enhance Mobility on the Road

In our age of IT technology, mobile workers can be more effective and secure than ever before. These are four strategies for enhancing mobile staff productivity.

In the age of information and telecommunications technology, mobile work arrangements can be more effective and secure than ever before. Organisations with mobile workforces can boost productivity by supporting employees in various ways. In addition to providing workers with hardware such as a smartphone, a notebook, or a Bluetooth car kit management can provide training and support and develop effective policies to guide mobile workers. These are four strategies for enhancing worker mobility and productivity on the road.

1. Mobile Devices

More businesses are arming their workplaces with mobile devices such as smartphones, notebooks, and tablets to enhance mobility and productivity on the road. The functionality of these devices can be astounding; the ability to run apps combined with web access means smartphones and tablets can significantly boost any business’s ability to get more done on the road.

These are some of the functionality features and tools frequently used by mobile workers:

• Scheduling and diary functions
• Work order and schedule updates
• Navigation and location
• Processing online payments
• Recording signatures and permissions
• Invoicing features
• Accessing customer contact and other information
• Connecting with customers, headquarters, and other businesses on the run
• Ability to access computer repairs and computer support easily

Some organisations prefer company-issued hardware; others allow staff to their own personal equipment. Using company-issued equipment tends to allow the organisation more control for security, support, and other warranty issues. For smartphone users, mobility can be further enhanced when used in conjunction with a smartphone or an Iphone car kit.

2. Training

While smartphones and other mobile devices are not particularly difficult to operate, providing general training for apps and other company software programs is vital for ensuring that staff adoption and usage is effective. Beyond operating apps for tasks, staff may be trained on securely access data and protect data.
Adequate training will also support better security and uniformity throughout the company, as we’ll see below.

3. Support

Along with training, technological support is be essential, even in cases where staff choose their own hardware. Whether support is provided in-house or outsourced, access to software and hardware support encourages equipment and software to be fixed in a timely manner. Regular checks and servicing keep equipment and platforms in good working condition.

4. Usage Policy and Security

Most companies will have an explicit usage and security policy for their mobile equipment. Even if many guidelines appear to be self-evident, it’s important to develop a clear policy for dealing with customer and other entities’ information to reduce ambiguity for employees. Having a fixed policy also ensures that your organisation has met legal requirements for dealing with private and/or confidential information.

For example, employees may be prohibited from downloading client data via unsecured Wi-Fi networks. An organisation may prohibit notebooks being left unattended in public places. Your business may mandate that all devices have firewalls, anti-virus software, and other security programs.
Your mobile device policy should also incorporate guidelines for sharing, storing, and safely disposing of data. All staff members should be given a copy of your policy and be encouraged to make time to read it. New staff should be alerted to the policy during their induction. Regular audits and risk assessment checks should conducted to keep information secure.

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